Welcome to Nordstrom Supplier Compliance for Canada

This website contains important information about Nordstrom's compliance strategies and requirements. The information on this website is updated periodically and can change without notice.

Welcome to the Nordstrom Supplier Compliance Site for Canada. You will find detailed shipping instructions, Product and Regulatory compliance information, Floor Ready Guidelines, and EDI information here. Please check back monthly to review this site.
Last Updated: May 23, 2018

 February 2018 Revision Highlights

  • Updated Canada Supplier Compliance Manual Section 5, Sub-Section Rack Ticket Samples: Added Season Code Requirement for ALL Rack Compare-At Ticket Formats and updated examples of ticket samples
  • Updated Nordstrom Item Setup page adding updated webinar and notated new process for contact for onboarding
  • Updated Routing Guide Section 10, Store / DC Lists to update Rack logical store numbers for Reserve Stock and Pack and Hold also updated logical store number for Full-Line Reserve Stock


 April  2018 Revision Highlights
  • Updated Canada Store Address List noting new store opening and phone numbers
  • Updated FLS/Rack Partner Standards with formatting Updated Section 5, adding Sub-Section Rack Return Tags for dress dept. 162 (added to Section 4s Return Hangtag list noting it was a Rack dept.) Updated Section 4 & 5 Approved Ticket Providers removing RER as they were aquired by FineLine); Section 7 Reserve Stock noted more clearly no hangers for reserve stock POs.  Updated Section 4 & 5 Hanger Guidelines clarifying Active Wear is to be hung
  • Updated Canada Routing Guide Section 9: Store/DC Addresses adding phone numbers for two Rack stores
 May 2018 Revision Highlights
  • Updated Canada Supplier Partner Standards (previously Compliance Manual)  Section 4, Sub-Section FLS Ticket Requirements: Added Cosmetics to the ticket matrix and noted which cosmetic departments require retail - 227, 276, 447, 489, 546, 575 & 576 (all other cosmetic departments do not require retail)


For details on shipping to Nordstrom stores in the United States, please visit www.nordstromsupplier.com