Welcome to Nordstrom Supplier Compliance for Canada

This website contains important information about Nordstrom's compliance strategies and requirements. The information on this website is updated periodically and can change without notice.

Welcome to the Nordstrom Supplier Compliance Site for Canada. You will find detailed shipping instructions, Product and Regulatory compliance information, Floor Ready Guidelines, and EDI information here. Please check back monthly to review this site.

Last Updated: October 10, 2017

 August 2017 Revision Highlights

  • Added Health Canada Cosmetic Regulations on left sidebar
  • Updated Routing Guide: New Carrier contact information was added for Hercules; BTX Global added as a LTL Intra-Canada carrier; Updated DC Delivery Appointment section; Updated air weight breaks for Intra-Canada; Added Reserve Stock and Pack & Hold to the Store/DC list
  • Updated Nordstrom Item Setup Form page adding both the Off Price and Full Price Item Intent Forms
  • Updated Sample Commercial Invoice: Changed 'Purchaser' to  'Purchaser/Sold To'
  • Updated Store Address List and Routing Guide for store 833 (Sherway Gardens Mall); the city should have been listed as Etobicoke not Toronto and added Unit # 1150A.  Please make note of this change

September 2017 Revision Highlights

  • Updated Free Trade Agreement on left sidebar with updated documents within
  • Updated Compliance Manual Section 4, sub-section Approved Ticket Providers added Terpac Plastics International and updated Alliance to Era Hangers.  Section 5 Rack Floor Ready, sub-section Rack Hanger Requirements: added table of product type for Rack. Section 6, sub-section Product Type Specification: added updated requirements on shoe packing
  • Updated Canada Routing Guide with Store 859 (Reserve Stock for DC 868)

 October 2017 Revision Highlights

  • Updated both versions (FLS/Rack & Import) EDI Mapping Documents -  EDI 810: added example of a consolidated invoice. Clarified that if no packing slip is available, the invoce can be repeated in the REF*IV segment.  EDI 850 & EDI 860: Expanded the explanation of the season code sent in REF*MR segment. EDI 856: Clarified that BOL# should not include speical characters.  Also added note to round cartons weighing less that 1lb up to 1 lb


For details on shipping to Nordstrom stores in the United States, please visit www.nordstromsupplier.com.